Redneck Trailer Supplies

CODE RED Roadside Assistance

A Redneck Trailer Supplies exclusive service, our Code Red Roadside Assistance program provides peace of mind for our customers. From emergency tire changes to trip interruption services, you can hit the road knowing you won’t have to pay out of pocket for expensive services should you need to replace a lost key or change a trailer tire. And you’ll never be stranded far from home – fast and friendly help is just a phone call away.

For CODE RED Emergency Tire Change Service call us at (800) 379-8883. Account # 690130

For all other CODE RED benefits, call us at (800) 993-8473 and enter account number 690130.

CODE RED Roadside Assistance includes:

Emergency Trailer Tire Change Service

CODE RED by Redneck Trailer Supplies Tire Protection consists of emergency road service dispatched to change a customer’s tire with the customer’s inflated spare. Only the trailer for which the tire(s) was purchased is covered under this program. Service is performed on a “sign and drive” basis, whereby the customer is not charged for approved service up to a maximum benefit amount of $80 per event.

Service charges over the maximum benefit amount or for services outside the scope of this agreement are the sole responsibility of the customer and shall be paid directly to the service provider. Service is for light trailers only with tires not exceeding sixteen (16) ply or load range “H.”

Service limitations may exist at the sole discretion of the service provider. Theft, vandalism, and accident-related incidents are not covered. Service may not be available in areas where state/provincial providers are exclusively utilized.

Trailer Theft Recovery Incentive

A $5,000 reward will be paid for information leading to the arrest and conviction of anyone who steals an eligible customer’s trailer (the customer, their family, or law enforcement officers are not eligible for the $5,000 reward).

Reward does not cover any loss due to vandalism or stolen contents. Conditions for qualification may be withdrawn or changed at any time by ARS*. If more than one person qualifies to receive the reward, it will be divided and apportioned equally. The total reward will not exceed $5,000.

*ARS is a third-party service handling all CODE RED roadside assistance benefits.

Lost or Stolen Trailer Key Service

This service provides reimbursement for up to $100 toward replacement of lost or stolen trailer keys (trailer keys apply to any lock from the hitch to the back of the trailer.)

To receive reimbursement, eligible customers must mail the listed items, along with the proof of purchase of the trailer and account #690105, to:

ARS Claims Department*

PO Box 55698

Sherman Oaks, CA 91413

  1. Name and address 
  2. Original receipt for the payment of key replacement service 
  3. Copy of the automobile registration

Please allow 30 days for processing.

*ARS is a third-party service handling all CODE RED roadside assistance benefits.

Trip Routing Service

Trip routing allows eligible customers to request a mapped guide for a planned trip. Eligible customers will receive trip routing in their choice of the most energy efficient, time saving, or scenic way to go.

Before traveling, eligible customers must contact ARS* via the toll-free telephone number provided to them. Eligible customers should place their request at least two weeks in advance to allow time for processing and delivery.

*ARS is a third-party service handling all CODE RED roadside assistance benefits.

Trip Interruption Service

Trip interruption includes reimbursement of up to $100 per day for meals and lodging due to a disruption on a road trip, for one overnight stay per interruption.

Trip interruption service is valid in the event of a flat tire on the covered trailer occurring more than 100 miles from Customer’s home. Customer will call Roadside Protect at (800) 993-8473 to receive an authorization claim number and reimbursement instructions.

Online Concierge – Travel Planning, Booking, and Discounts

Eligible members receive access to benefits of travel and concierge services that include savings up to 30% on airline tickets, hotel stays, car rentals, cruises, vacation packages, trip routing, passport/visa assistance, and more.

Eligible customers must go to www.roadsideprotect.com and click on the box on the bottom center of the page titled “Travel Planning, Booking, and Great Hotel Deals!” to view the site.

Roadside Replacement Guarantee

TRAVEL UNINTERRUPTED WITH 1 YEAR REPLACEMENT PROTECTION. If the Tire/wheels supplied by Redneck Trailer Supplies fail for some reason outside the warranty parameters in the fi rst twelve (12) months of ownership, all registered products are eligible for our free replacement and/or reimbursement program up to $175 per tire/wheel. Register your trailer at rednecktrailer.com/codered. Trailer must be registered with registration # CODERED7 for benefit to apply.  Register your trailer for a guaranteed replacement, powered by CODE RED, when your tire is damaged within the first year of purchase. Trailer must be registered for benefit to apply. Register here.

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